What is Good Customer Service?

Customer service is a very important aspect of any business. The service agents are the first interaction a customer has in contact with an organization. It

Do You Need a Live Chat?

Ask yourself when dealing with businesses would you rather use email, phone, or live chat? Most consumers are going to choose a live chat solution. There

Brand Trust is Your Most Important Asset – Here’s 3 Ways to Build Yo...

Brand trust is more critical in today’s business landscape than ever before. As consumers adapt their shopping habits and purchasing behaviours in the wake of the

No Customer Service Will Kill Your Business – Here’s Why

Much emphasis is placed on customer service in today’s modern business world. Retail customers expect it, restaurant-goers demand it, and business owners are privileged to provide

CMS Platform Guide: What You Need to Know Before Choosing a CMS

A CMS platform, or Content Management System, allows for the organization and distribution of content, ensuring maximum optimization. Using a platform can offer many advantages, including

About Us Page: Your Guide to Creating the Perfect Introduction to Your Company

First impressions are everything. Especially when it comes to first impressions with potential new customers or clients. When looking for information about your company, online users